Customer Voice Scan
Examines customer feedback around a company to surface recurring pain points, strengths, sentiment, and unmet needs. It compares evidence across reviews, forums, social channels, and app stores, then separates repeated signals from one-off noise. The result is an evidence-backed customer readout for product, customer experience, and competitive decisions.
Customer Experience Leaders seeking actionable insights on pain points and improvement opportunities.
Product Management Teams aiming to align roadmaps with external feedback and unmet needs.
C-Suite Executives requiring concise, executive-ready summaries of market perception and threats.
Competitive Intelligence Analysts tracking peer companies’ customer sentiment and emerging market risks in real time.
Brand Reputation Managers monitoring public sentiment and crisis signals across platforms for rapid response.
Checks against hallucinations, confabulation, and maintains process quality
Cites every claim and provides a list of used sources
Autonomous execution based on your inputs and agent instructions
Asks follow-up questions autonomously
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Included in This App
Strategic Customer Signal Mapping
Analyze real customer feedback on a target company to uncover recurring pain points, strengths, and emotional signals within a defined timeframe. This workflow collects verified multi-source reviews, clusters key themes, and translates them into clear strategic risks and opportunities for your organization.
We don’t train on, resell or package up your data.
We are not in the business of training new models. We care about providing end-to-end knowledge work automation.
Private data is saved in a separate per-account database and not added to any public reports. You own the results of your analysis.
We have gone through multiple procurement processes that included legal, financial and technical assessments for US Fortune 500 companies.
Each App has meticulously pre-trained agents working on top of trusted data
FifthRow Apps are collections of Autonomous Agents working together to deliver comprehensive business processes and programs.
Customizable Agent Training for Vertical AI
We pre-train all agents on multiple approaches to a problem. Every step is customizable and automates prompting, LLM choice and relevant data. All Apps are stress-tested 60+ times on multiple inputs for robust and consistent results.
Scalable Use with Fixed Price
You don't pay an exorbitant hourly rate of a team you have not met. Once you have an App, you can run it as many times as you want.
Fully Traceable Sources
Apps work on top of a joint dataset created by individual agents working on the project. All source data is linked and transparent.
Connect Your Existing Data
Apps work on public and private data out of the box, and are SOC2 & GDPR compliant. We don’t train on, resell or package up your data.